FAQ

1. What payment methods do you accept?

We accept UPI, Debit/Credit Cards, Wallets, and Cash on Delivery (COD) across India.

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2. Do you offer Cash on Delivery (COD)?

Yes! COD is available on most orders. You can also choose to pay online securely.

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3. How long does delivery take?

We ship within 1–2 working days. Delivery typically takes 3–7 days depending on your location.

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4. How do I place an order?

You can order directly through our website, or WhatsApp us with the product name, size, and your address.

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5. Can I exchange a product if it doesn't fit?

Yes! You can exchange your item within 7 days of delivery. Just WhatsApp us and we’ll guide you.

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6. How do I choose the right size for my child?

We have a simple size chart based on age and height. If you’re unsure, just send us your child’s age or measurements on WhatsApp — we’ll help you pick the perfect size!

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7. Do you deliver all over India?

Yes, we deliver across India via trusted courier partners.

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8. How do I contact you for help?

You can WhatsApp us at 9173022346  or email us at hello@sulbil.com. We usually reply within a few minutes during business hours.