FAQ

1. What payment methods do you accept?

We accept UPI, Debit/Credit Cards, Wallets, and Cash on Delivery (COD) across India.

2. Do you offer Cash on Delivery (COD)?

Yes! COD is available on most orders. You can also choose to pay online securely.

3. How long does delivery take?

We ship within 1–2 working days. Delivery typically takes 3–7 days depending on your location.

4. How do I place an order?

You can order directly through our website, or WhatsApp us with the product name, size, and your address.

5. Can I exchange a product if it doesn't fit?

Yes! You can exchange your item within 7 days of delivery. Just WhatsApp us and we’ll guide you.

6. How do I choose the right size for my child?

We have a simple size chart based on age and height. If you’re unsure, just send us your child’s age or measurements on WhatsApp β€” we’ll help you pick the perfect size!

7. Do you deliver all over India?

Yes, we deliver across India via trusted courier partners.

8. How do I contact you for help?

You can WhatsApp us at 9173022346Β  or email us at hello@sulbil.com. We usually reply within a few minutes during business hours.